You can track the status of your order using our Order Tracking tool. Your order should arrive within the date range posted on the order tracking page.
When your order has shipped, the “Last Order Status” will say “Shipped”. If it doesn’t, we’re not quite finished printing and appreciate your patience. We’ll email you the tracking information when we ship your order.
If your order has shipped but you haven’t received it yet, please check the estimated arrival dates in our Order Tracking tool. If your order is still within the estimated arrival date window, fear not – that means your order is still on its way. Feel free to be excited. In fact, we encourage it.
If your order is outside of the estimated arrival date window, first we’ll need to retrace your steps a bit to find out why. That means you’ll need to log in to your account and view your order history. In order history, check the billing and shipping addresses on the order to make sure it is correct. If you have any questions, contact us to help.
Size And Fit
You can find details about our products, including the size and fit, on the product detail page for each product.
Returns and Exchanges
TshirtPlus.com offers a 30-day satisfaction guarantee on all products. If you would like to return an item for a refund, please fill out our return request form. We will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.
For returns, fill out our contact us form online and select “Exchange/Refund” as the reason for contact.
TshirtPlus.com offers a 30-day satisfaction guarantee on all products. If you would like to exchange an item for a different one, please fill out our exchange request form. We will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.
For exchanges, fill out our contact us form online and select “Exchange/Refund” as the reason for contact.
To personalize products, click the “Customize” button on the product detail page. On the Customize edit page, customize the product to your desire. The preview of the design will update to show your personalized end result.
Product Care Instructions
Care instructions are on the product detail pages for each product.
TshirtPlus.com accepts all major credit cards, Visa, MasterCard, Discover and American Express.
If you are using a pre-paid credit card, you need to contact the issuing company to have your address added to the card as the billing address.
We do not accept cash, checks, money orders, or purchase orders.
TshirtPlus.com offers various shipping methods to meet your delivery needs – from economy to express. Shipping cost is calculated based on the types of items you order, the quantity, service level, and delivery location. The most accurate way to verify shipping time and cost is to add items to your shopping cart and visit the checkout page. Enter the shipping address and have shipping calculated.
Large orders (50+ items), issues with design printability, and delivery to a P.O. Box, APO/FPO/DPO address, Hawaii, Alaska, and U.S. territories may all add additional time to the delivery of your order.